Customer Service

How to Contact Us

By PHONE: 1-877-917-9338

The dedicated customer service representatives of The Kim Jacobs Collection are available to take your calls during regular business hours - 8am to 5pm EST Monday thru Friday.

By FAX: 1-802-655-1372

By MAIL:
The Kim Jacobs Collection
195 Acorn Lane
Colchester, VT 05446

By E-MAIL: customerhelp@kimjacobscollection.com

Our Return Policy :
We guantee that you will be 100% satisfied with every item you receive from Kim Jacobs.  If you are not satisified in any way let us know and we'll be happy to exchange the item or refund your purchase amount.